top of page

Privacy Policy

Effective Date: 22/09/2025

​

1. Introduction

​

Structability ("we", "us", or "our") is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at www.structability.com.au.

​

2. What Personal Information We Collect

​

We may collect and hold personal information such as:

  • Your name

  • Email address

  • Phone number

  • Postal or billing address

  • IP address and browser details

  • Website usage data (via cookies or analytics)

  • ​

3. How We Collect Your Information

​

We collect personal information through:

  • Website forms (e.g. contact, enquiry, or subscription forms)

  • Direct communication with you (email, phone, etc.)

  • Cookies and third-party analytics (e.g. Google Analytics)

You may choose to remain anonymous or use a pseudonym; however, we may be unable to provide certain services if you do.

 

4. Why We Collect Your Information

​

We collect, hold, and use your personal information to:

  • Respond to enquiries or customer service requests

  • Provide and improve our website and services

  • Send newsletters or promotional emails (only with your consent)

  • Meet legal and regulatory obligations

Opting Out:
If you receive marketing communications from us, you can opt out at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. We will respect your request and update our records accordingly.

​

5. Disclosure of Your Personal Information

​

We will not sell or rent your personal information. We may disclose your data to:

  • Service providers (e.g. website hosting, IT support)

  • Legal or regulatory authorities if required by law

  • Other third parties with your consent or where permitted by law

Some of these third parties may be located overseas. If so, we will take reasonable steps to ensure your information is handled in accordance with the APPs.

​

6. Website Cookies & Analytics

​

We use cookies and similar technologies to collect information about how visitors use our website to improve functionality and user experience.
You can adjust your browser settings to refuse cookies, but this may affect website performance.

​

7. How We Protect Your Information

​

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure.
This includes secure storage systems, encryption, firewalls, and restricted access protocols.

​

8. Accessing, Correcting, and Deleting Your Information

​

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your personal information, subject to any legal or contractual obligations that may require us to retain it

To make such requests, please contact us using the details provided in Section 12.

​

9. Data Breaches

​

In the event of a data breach that is likely to result in serious harm, we will:

  • Promptly investigate the breach

  • Take immediate steps to contain and remedy the situation

  • Notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with our obligations under the Notifiable Data Breaches Scheme

 

10. How Long We Hold Data

​

We retain personal information only for as long as is reasonably necessary for the purposes for which it was collected, or to comply with legal, regulatory, or reporting obligations.
When personal information is no longer required, we securely delete or de-identify it.

​

11. Changes to This Policy

​

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, and the effective date at the top will indicate when it was last revised.

 

12. Contact Us

​

For any questions, access or correction requests, deletion requests, complaints, or to opt out of communications, please contact:

​

Privacy Officer
Structability
Email: news@structability.com.au
Phone: (+61)2 8958 3531
Address: Level 2/631 Princes Highway, Rockdale NSW 2216

Website Terms and Conditions

1. Acceptance of Terms

​

By using our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies posted on this site. If you do not agree, you must not access or use this website.

​

2. Definitions

​

In these Terms and Conditions:

  • “We”, “us”, “our”, or “Structability” refers to Structability Pty Ltd, the owner and operator of this website.

  • “You” or “your” means any user of this website.

  • “Services” refers to any consultancy, engineering, design, planning, reporting, or advisory services provided by Structability.

  • “Website” means this website and any of its subdomains or content.

 

3. About Us

 

Structability is a building consultancy firm providing services such as engineering assessments, design consultation, building reports, planning support, and related advisory services.
All information on this website is general in nature and does not constitute legal, engineering, or building advice.

 

4. Governing Law

 

These Terms are governed by the laws of New South Wales, Australia, and you agree to submit to the exclusive jurisdiction of the courts of NSW.

 

5. Australian Consumer Law Compliance

 

Nothing in these Terms limits your rights under the Australian Consumer Law (ACL). If you are a consumer under the ACL, you may have rights relating to guarantees and remedies that cannot be excluded.
Where permitted, our liability for services is limited to resupplying the services or paying the cost of resupply.

 

6. Use of Website and Content

​

  • You may use this site for personal or internal business purposes only.

  • The website must not be used to disseminate harmful, unlawful, or misleading information or to disrupt operations.

  • All content is provided for general information purposes and should not be relied on without obtaining independent professional advice.

 

7. Consulting Advice and Reports

​

  • Any consulting advice or documents (e.g., structural reports, design drawings) provided through this site or by enquiry are indicative only unless formal engagement is made through a signed agreement.

  • We do not warrant the accuracy or applicability of any advice unless it forms part of an executed service agreement or contract.

 

8. Intellectual Property

 

All intellectual property on this site, including reports, diagrams, images, content, and branding, belongs to Structability or its licensors.
You must not reproduce, distribute, modify, or use any material without prior written permission.

 

9. Limitation of Liability

 

To the extent permitted by law, we are not liable for any loss or damage (including indirect or consequential loss) resulting from:

  • Reliance on information on this website;

  • Delays or failures in website operation;

  • Unauthorised access to or use of your data;

  • Any engagement based solely on website content.

 

10. Website Security and Viruses

 

While we take reasonable steps to ensure the security of our website, we do not guarantee that the website is free from viruses, malware, or other harmful components.
You are responsible for implementing your own virus protection and security measures.
We are not liable for any loss or damage caused by malicious code, viruses, or other technologically harmful material that may infect your computer, software, or data due to your use of the website.

 

11. Service Availability and Modifications

 

We aim to keep the website available at all times but do not guarantee uninterrupted access.
The website may be unavailable during scheduled maintenance or due to technical issues beyond our control.
We reserve the right to modify, suspend, or discontinue any part of the website or services at any time without notice or liability.

 

12. Third-Party Links

 

This website may contain links to external websites. We do not endorse or accept responsibility for content or services provided by third parties. Use of third-party sites is at your own risk.

 

13. Privacy

 

We handle your personal information in accordance with our [Privacy Policy]. By using our site, you consent to the collection, use, and disclosure of your personal information as described therein.

 

14. Dispute Resolution

 

In the event of a dispute arising from or relating to these Terms or your use of the website:

  • You agree to first contact us in writing to attempt to resolve the issue through good-faith negotiations.

  • If a resolution cannot be reached within 30 days, either party may pursue formal dispute resolution procedures, including mediation or legal action.

  • Nothing in this section prevents either party from seeking urgent injunctive relief where necessary.

 

15. Changes to Terms

 

We may update these Terms at any time. Changes take effect once published. Continued use of the website indicates your acceptance of the revised Terms.

 

16. Contact Us

 

For questions about these Terms or our services, please contact:

​

Structability
Email: news@structability.com.au
Phone: (+61)2 8958 3531
Address: Level 2/631 Princes Highway, Rockdale NSW 2216

bottom of page